This tutorial aims to you through utilizing the “My Garage” feature on Network Auto Service. My Garage will make it easier to add your vehicles, submit service requests, keep track of upcoming appointments, and access comprehensive service history and recommendations.

Step 1: Adding Vehicles to “My Garage”

1.1. Navigate to the “My Garage” portal within the Network Auto Service website or mobile app.

1.2. Use the integrated API to add vehicles by VIN or select Year, Make, Model, Engine, and Transmission options.

1.3. Input the current mileage for each vehicle.

1.4. Once the vehicle profile is complete, a stock image of the vehicle will be displayed for reference.

Step 2: Service Request Flow

2.1. Access the engaging and intuitive service request flow within the “My Garage” portal.

2.2. Utilize dynamic forms that gather relevant information efficiently by pre-filling data from the user’s profile and “My Garage” vehicle details.

2.3. Easily submit and track service requests per vehicle.

Step 3: Upcoming Appointments

3.1. Within the “My Garage” portal, view upcoming scheduled appointments per vehicle.

3.2. Explore recommended services based on the vehicle’s service history.

Step 4: Appointments Management

4.1. Display a calendar view within the “My Garage” portal showcasing upcoming and past appointments.

4.2. Implement features for scheduling new appointments, including date and time selection.

4.3. Send automated reminders for upcoming appointments to enhance user experience.

Step 5: History Section

5.1. Access the “History” section within the “My Garage” portal.

5.2. View service history per vehicle, including invoices, payment details, and transaction history.

Step 6: Service History Section

6.1. Provide clients with a comprehensive view of their past service interactions.

6.2. Retrieve and display a chronological list of completed services, including service details, dates, and service provider information.

6.3. Allow users to filter or search for specific services within their history.

Step 7: Recommended Services

7.1. Within the “My Garage” portal, view “Suggested Services” per vehicle.

7.2. Explore various service categories, including Regular Maintenance Packages, Seasonal Check-ups, Scheduled Inspections, Brake System Maintenance, Tire Services, Battery Health Checks, Fluid Flushes and Replacements, Air Conditioning Maintenance, Diagnostic Services, and Customized Service Packages.

7.3. These suggested services are personalized based on the customer’s vehicle history and needs.

Step 8: More Services

8.1. Discover additional service packages based on the complete offerings of Network Auto Service.

Ready!

Congratulations! You have successfully utilized the “My Garage” feature on Network Auto Service to add and manage vehicles, submit service requests, view upcoming appointments, access comprehensive service history, and receive personalized recommendations. This feature enhances your experience by providing accurate service suggestions, improving preventive maintenance, and creating opportunities for additional revenue through targeted service offerings. Feel free to explore and engage with the “My Garage” portal regularly to stay informed and optimize your vehicle maintenance experience.